Respond Support was established in 1993 and is a leading provider of Early Years Education & Childcare Services, Family Support, Day Care centres for older people, community education programmes  and a range of community interventions.

As part of the re-settlement programme for Syrian refugees into Longford, Respond Support are recruiting for the following position:

Translation, Interpretation and Inter Cultural Worker – Location – Longford County

Reporting to: Resettlement Support Worker, Longford

Terms:  10 months Fixed Term Contract (39 hours per week)

Location: Longford County – Office base Granard, Co Longford

Objective: The main objective of the role is to provide interpretation, translation and cross- cultural support for Syrian refugees who will be resettled in Longford.  It will involve assisting the Resettlement Support Worker, volunteers and relevant services to interact effectively with the new arrivals via interpretation and translation of documents.


  • Hold a professional qualification in interpretation studies
  • Native Arabic speak or a holder of a Third Level Qualification in Arabic (testing will take place prior to interview)
  • A current full driving licence and access to own transport

 Key Tasks  

  • Liaise with and support the resettlement support worker in the implementation of their duties and provide interpretation, translation and cross-cultural understanding support to the resettlement support worker as they assist the refugees during their duties, particularly in terms of their access to local services and state support.
  • Provide high quality interpretation and translation from Arabic to English and from English to Arabic.
  • Accompany clients to a variety of appointments and interpret accordingly.
  • Assist refugees in completing application forms, registration forms & follow up where necessary.
  • Maintenance of records of appointments, and assist the resettlement worker in assessing and monitoring the ongoing needs of the refugees.
  • Record issues arising, responses, gaps, challenges both for the service providers and the refugees, and the solutions for future learning.
  • Support the refugees to adjust to a new community and culture and integrate within the local community.

Other Duties

  • To attend and contribute to monthly support meetings.
  • To maintain accurate and up-to-date records of all work.
  • To maintain strict confidentiality of personal information about service users
  • To undertake additional tasks and responsibilities which may arise from time to time and which are relevant to the post.
  • To effectively represent and market the mission, vision and values of Respond Support
  • Be available to provide interpretation services during evenings and at weekends in exceptional circumstances.



  • An excellent understanding of the skills needed for professional interpretation.
  • Excellent command of English and Arabic, both written and oral.
  • Interpreting and translation experience in a formal setting, either in a voluntary or employed capacity.
  • Ability to confidently interpret complex pieces of information on a variety of issues including medical, legal, education, housing and social services.
  • Some knowledge of HSE, other local agencies and service providers, and Government Departments is desirable.
  • Knowledge of different cultures and customs, particularly Islam and Christianity and their associated customs.
  • In-depth knowledge of the issues facing migrants in Ireland, particularly those who are at risk of social exclusion, poverty and discrimination.
  • Some experience of delivering intercultural awareness information to groups desirable.


  • Strong listening skills and the ability to mirror what the support worker is saying as close as possible including inflection and emphasis.
  • Ability to react positively to change, deal calmly with unexpected and difficult situations and use appropriate language at all times.
  • Ability to remain impartial regardless of any conflicts of interest or personal experiences.
  • Appreciate the need for confidentiality, integrity, patience and professionalism at all times.
  • Reliability and commitment to the role.
  • Strong understanding of boundaries and the role of the interpreter.
  • Excellent time management skills.
  • Competency in a range of computer packages including Word, Excel, Publisher and PowerPoint.
  • Ability to have a flexible approach to working as well as an ability to work well under pressure.
  • Commitment to human rights-based approaches, particularly as they affect refugees, asylum seekers and migrant workers.
  • Strong interpersonal skills.
  • Full driver’s license and access to car.


Please apply with C.V. and covering letter to: before close of business Friday 19th July 2019


Early Years Practitioner – Stepping Stones, Drogheda, Co. Louth Poster with Vision, Mission & Values of Respond Support

Responsible to: Early Years Childcare Manager

Terms: 22.5 hours per week for 38 weeks per year, 9am-1:30pm, Mon-Fri. Commencing August 26th, 2019.

Job Purpose: To act as a positive role model and be responsible for the delivery and implementation of a high-quality play-based curriculum under the guidance of the national quality frameworks Aistear and Síolta both indoors and outdoors. To, guide, observe, stimulate and supervise children in a safe and caring environment as part of the childcare team.

Core Duties & Responsibilities:

  • To follow the policies and procedure of the service at all times.
  • To conduct observation and learning stories for all children.
  • To organise materials and resources to ensure that they reflect the children’s emerging interests and abilities.
  • To implement a play-based curriculum that encourages independence and fosters the growth of self-esteem within all children.
  • To support children’s emotional, social and cognitive development.
  • To assist in providing healthy snacks which meet the growing needs of children and reflects variation in culture or dietary needs.
  • To develop and support parental involvement strategies that enhance children’s learning experiences
  • To ensure that the welfare of children is paramount in accordance with Children First; National Guidance for the Protection and Welfare of Children.
  • Promote the services in the local community and wider area to assist and support the quality and sustainability of the service.

Person Specification:

  • Commitment to high quality early education
  • The ability to work in collaboration with a dedicated team
  • Highly motivated to work on own initiative
  • Excellent communication and interpersonal skills.
  • A professional and enthusiastic disposition
  • Flexible and adaptable
  • Demonstrate a commitment to continuous professional development
  • Garda Vetting will be required as part of the recruitment process

Qualification and Experience:

  • A minimum of FETAC Level 5 in Early Years Education
  • One-year post-paid qualification experience of working in an early years setting
  • Strong understanding and experience in Early Childhood Education

Please apply with C.V. and covering letter to: before close of business Friday 26th July, 2019.